Frequently Asked Questions
This USB to Lightning coiled cable is compatible with Apple devices that feature a Lightning port, including iPhone models up to the iPhone 14 series, as well as iPads and iPods that use Lightning connectors.
Please note that this cable does not support the iPhone 15, iPhone 16, or any future models that use the USB-C port instead of Lightning. It is ideal for charging and data transfer, making it a convenient accessory for older Apple devices.
Yes, this cable is equipped with a thicker copper core, enabling faster charging while minimising heat buildup and ensuring stable and efficient power delivery to your device.
For the best performance, pair it with a high-quality fast-charging adapter and enjoy quicker charging times with less overheating—ideal for keeping your devices powered up efficiently and safely.
A coiled cable is a type of cable with a spring-like design, allowing it to stretch and retract easily. This design helps prevent tangling, makes storage more convenient, and reduces strain on the cable, enhancing its durability.
The flexible, retractable structure keeps your space organised while providing a reliable connection for charging and data transfer, making it ideal for use in cars, home setups, and travel.
Yes! You can pick up your order from our warehouse at: 📍 Unit 10/22 Polaris Place, East Tamaki, Auckland
Pickup hours: Monday – Friday: 9:00 AM – 5:00 PM Feel free to contact us if you have any questions!
We ship all orders from our Auckland-based warehouse and strive to dispatch them on the same day the order is placed. However, during peak times, shipping may take up to three working days due to high order volumes. If there’s a delay, we’ll notify you via email.
Yes! We offer a 30-day no-questions-asked return policy. To be eligible for a return, the item must be unused, in resalable condition, and in its original packaging. Please note that we will process your refund only after we receive the returned item.
To initiate a return, simply email us or use the contact form with your order number and a brief reason for the return. If the return is not due to a faulty product, the shipping fee will be at your cost. For full details, please refer to our .