Frequently Asked Questions
This universal travel adapter is designed for use in over 200 countries, making it the perfect companion for international travelers. It includes multiple plug types to accommodate different regions worldwide. Supported Countries by Plug Type:
- Type A: United States, Canada, Mexico, Japan, Taiwan, Philippines, Costa Rica, Guatemala, Honduras, El Salvador, Vietnam, Thailand.
- Type B: United States, Canada, Mexico, Japan, Philippines, Bahamas, Barbados, Belize, Cuba, Panama.
- Type C: Germany, France, Italy, Spain, Portugal, Greece, Netherlands, Belgium, Poland, Turkey, Austria, Switzerland, Norway, Sweden, Finland, Denmark, Iceland, Luxembourg, Czech Republic, Hungary, Morocco.
- Type G: United Kingdom, Ireland, Hong Kong, Singapore, Malaysia, Malta, Saudi Arabia, UAE, Fiji, Sri Lanka, Brunei, Kuwait, Oman.
- Type I: Australia, New Zealand, China, Argentina, Fiji, Papua New Guinea, Cook Islands, Vanuatu, Tonga, Samoa.
Yes! The adapter has dual USB ports, allowing you to charge two devices simultaneously, such as smartphones, tablets, and other USB-powered gadgets.
This travel adapter provides a maximum power output of 12W (5V/2.4A), ensuring efficient charging for essential devices such as smartphones, tablets, smartwatches, wireless earbuds, and other small USB-powered gadgets.
We ship all orders from our Auckland-based warehouse and strive to dispatch them on the same day the order is placed. However, during peak times, shipping may take up to three working days due to high order volumes. If there’s a delay, we’ll notify you via email.
Yes! You can pick up your order from our warehouse at: 📍 Unit 10/22 Polaris Place, East Tamaki, Auckland
Pickup hours: Monday – Friday: 9:00 AM – 5:00 PM Feel free to contact us if you have any questions!
Yes! We offer a 30-day no-questions-asked return policy. To be eligible for a return, the item must be unused, in resalable condition, and in its original packaging. Please note that we will process your refund only after we receive the returned item.
To initiate a return, simply email us or use the contact form with your order number and a brief reason for the return. If the return is not due to a faulty product, the shipping fee will be at your cost. For full details, please refer to our .