Frequently Asked Questions
The number of times this 65W power bank can charge your device depends on its battery capacity and efficiency. A higher wattage means it can charge devices faster, including laptops, tablets, and smartphones. However, the total charge cycles depend on the power bank’s energy storage and your device’s battery size. Here are some estimated charge cycles:
- MacBook Air (50Wh battery) → 1 full charge.
- iPhone 15 Pro Max (4,422mAh battery) → 4 full charges.
- Samsung Galaxy S23 Ultra (5,000mAh battery) → 3.5 full charges.
- Nintendo Switch (4,310mAh battery) → 2.5 full charges.
This 65W power bank has a 20,000mAh capacity, it can provide multiple charges for smaller devices and at least one full charge for laptops. Keep in mind that factors like energy loss during conversion and device power consumption can slightly affect these estimates.
Yes, this 65W power bank has a capacity of 20,000mAh, which falls within airline regulations. Most airlines allow power banks with a capacity under 100Wh in carry-on luggage.
However, some airlines may have specific rules regarding the maximum number of power banks allowed per passenger or additional approvals for higher-capacity models.
For a smooth travel experience, remember:
- Carry your 65W power bank in your carry-on luggage (power banks are not allowed in checked baggage).
- Check your airline’s guidelines, especially for international flights.
- Ensure the power bank’s capacity (mAh/Wh) is labeled on the device, as some airlines require verification.
This 65W power bank is an excellent travel companion, keeping your laptop, smartphone, and other devices charged during long flights.
With multiple output ports, this 65W power bank lets you charge your laptop, phone, and accessories simultaneously while ensuring fast charging for high-power devices like MacBooks, iPads, and flagship smartphones.
The Joyroom 65W Power Bank is designed with multiple safety features to ensure reliable and secure charging, including:
- Over-voltage protection – Prevents excessive voltage from damaging your devices.
- Over-current protection – Stops excessive current flow to prevent overheating.
- Short-circuit protectio n – Protects against electrical shorts for safe operation.
- Over-temperature protection – Prevents overheating to maintain battery health.
With these built-in protections, you can charge your devices with confidence!
We ship all orders from our Auckland-based warehouse and strive to dispatch them on the same day the order is placed. However, during peak times, shipping may take up to three working days due to high order volumes. If there’s a delay, we’ll notify you via email.
Yes! You can pick up your order from our warehouse at: 📍 Unit 10/22 Polaris Place, East Tamaki, Auckland
Pickup hours: Monday – Friday: 9:00 AM – 5:00 PM Feel free to contact us if you have any questions!
Yes! We offer a 30-day no-questions-asked return policy. To be eligible for a return, the item must be unused, in resalable condition, and in its original packaging. Please note that we will process your refund only after we receive the returned item.
To initiate a return, simply email us or use the contact form with your order number and a brief reason for the return. If the return is not due to a faulty product, the shipping fee will be at your cost. For full details, please refer to our .